Shipping Costs and Returns Policy

*Special Shipping Rates for a limited time.

BindingStuff is offering Free UPS Ground Shipping on orders over $250.00 within the lower 48 states. Shipping to Alaska and Hawaii will be shipped at regular UPS or Fed Ex rates.
Items that cannot be shipped via UPS Ground, such as packages over 75 lbs, or that require a liftgate, will incur standard shipping costs.

If you have any questions regarding shipping, plase call us at 800-952-2463.

We're here to answer questions.

Call us at 1 - 800-952-2463

To track your order, click this link to the UPS tracking page, and input the tracking number that was emailed to you.

Our Standard, Non-Special Shipping Charges are listed below.

Shipping Charges: These freight charges are for UPS ground delivery. Shipments made via truck will be billed at the current freight charges.

Shipping outside the continous 48 states will be higher due to our higher freight costs.

Purchase Amount ------ Freight Cost

0 to 74.99 --------------- 11.00

75.00 to 99.98 ---------- 13.00

99.99 to 149.98 --------- 16.00

149.99 to 199.98 -------- 19.00

199.99 to 250.00 -------- 21.00

Add $3.00 for residential delivery.

Return Policy: Damaged or Defective Merchandise: You must notify Customer Service (either by email or phone) within five days of delivery and we will arrange pick up at no cost to you.

We want you to be happy with your machine purchase. If the system you purchase does not fullfill your needs, please call us within 5 days at 1-800-952-2463, and we will offer you 100% instore credit (less freight)for an upgraded machine.

Items Not Damaged or Defective: Send an email to Customer Service within 10 days after receipt of the order to obtain a return authorization. Upon receipt of a fax Return Authorization number from Customer Service, return the product via your choice of shipping means. The product should be received by our distribution center within 30 days from the original date of the order. These items must be returned in first class, undamaged, saleable condition in the original manufacturer's packaging. You must tape the Return Authorization form that we will fax to you, by the shipping label, so that it is visible to our shipping department, otherwise we will not accept the return and it will be shipped back to you. A store credit for the returned merchandise (less our original shipping cost) will be issued within ten days of receipt of the item(s). This store credit will be for the balance of the total amount less our shipping costs. For returns of product to cancel the sale a restock fee of 20% on top of the shipping charges will apply.

Refunds on products returned that originally qualified for free shipping will be reduced by the outgoing shipping costs incurred by BindingStuff.

If you have questions, or want to order on the phone,
Call us at 1-800-952-2463